PRIVACY POLICY

OUR PRIVACY POLICY

Welcome to The Training , where your fitness and well-being are our top priorities. We also prioritise your privacy, and we have created this Privacy Policy to explain how we collect, use, and protect your personal information. By using our services or accessing our website, you agree to the practices described in this policy. Please read it carefully and feel free to contact us with any questions or concerns.

Personal Information We Collect

When you sign up for a membership, purchase products, or participate in our programs, we may collect the following information:

  • Name

  • Contact details (e.g., email address, phone number)

  • Payment information

  • Health and fitness information

  • Usage of our facilities and services

We may also collect information about your device and usage of our website through cookies or similar technologies.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and managing your membership

  • Processing transactions

  • Personalising your experience

  • Communicating with you about our services, promotions, and events

  • Complying with legal obligations

  • Improving our products and services

Giveaway Entries and Marketing Communications

When you enter a giveaway hosted by The Training Yard, we collect your name and email address to administer the competition and contact the winner.
If you choose to receive updates, offers, or training content from us, we will also use your details to send you marketing communications via email.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
We use Mailchimp to manage our mailing list. Mailchimp acts as our data processor and stores information securely in accordance with GDPR and standard contractual clauses.

Your data will be deleted within 30 days of the giveaway closing unless you have opted in to receive ongoing marketing communications.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners and vendors to perform services on our behalf, such as payment processing or marketing. We will also share information if required by law or to protect our rights and the rights of others.

Your Choices

You have the right to access, update, or delete your personal information at any time. Please contact us to make these requests or to opt-out of marketing communications.

Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@thetrainingyard.co.uk

Phone: 07729268949

Address: The Training Yard, Newcourt Barton Industrial Estate, Clyst Rd, Exeter EX3 0DB

Thank you for choosing The Training Yard. We are committed to protecting your privacy and providing you with the best possible experience at our facilities.